FAQ

Questions, answered
Still unsure? Email us and we will help.

How does it work?
It plugs into a standard UK wall socket and is designed to help reduce odours in the room where it is placed. Results vary with room size, ventilation and how many cats you have.

Where should I put it?
In a socket close to the litter tray, with clear space around the unit. Keep it out of reach of your cat.

Is it safe for cats?
Use it as shown in the instructions and keep the unit out of reach of pets. Our independent test results are available on request.

Do I need to buy filters or refills?
No. There is nothing to replace. Wipe the unit down now and then, as shown in the instructions.

Will it replace cleaning the litter tray?
No. Keep scooping and changing litter as normal. It is designed to work alongside good litter hygiene, not replace it.

How much electricity does it use?
Very little. The exact wattage is listed on the product page and in the box.

How long does delivery take?
Orders are dispatched from the UK. Your estimated delivery date is shown at checkout.

What if it does not work for me?
Send it back within 60 days of delivery for a refund. See our returns policy for details.

Before you publish these, check the two answers that make a promise. "Our independent test results are available on request" is only true if you hold those results. "The exact wattage is listed on the product page" is only true once you've added it to the Power usage tab.

Questions

Straight answers

Is it safe to use every night?

For most healthy adults, yes. It's not suitable if you have sleep apnoea, a diagnosed breathing or nasal condition, or if you've had alcohol or sedatives that evening. If you're ever unsure, check with your GP first.

Will it hurt to remove, or pull at my beard?

It's engineered for gentle release and shaped to sit around rather than across facial hair. If you have a fuller beard, trim the strip slightly along the growth line for the cleanest removal.

Isn't this the same as kinesiology tape?

The base idea is similar, but the adhesive is formulated specifically for facial skin, not the back or knee. We think the honest answer matters more than a clever one — more detail is above, in "The question everyone asks."

What if I'm congested and can't breathe through my nose?

Skip it for that night. The tape works with your nasal breathing, not around a blocked airway — using it while congested isn't comfortable and isn't the point.

How fast is UK delivery?

Insert confirmed dispatch and delivery timeframe once your courier is set. Shipping is free on every order — no minimum spend.

Where is it made and shipped from?

Formulated and tested to UK standards, hand-packed and shipped from the UK.